Professional Services

A Best Value Solution

Soft Power Solutions, LLC serves the military, public and commercial sectors with a broad range of services in crisis and consequence management, military support to civil authorities at home and abroad, homeland security and homeland defense, business risk management, and continuity of operations. We also provide professional support services to staff such as medical case management, veteran military reintegration programs such as Yellow Ribbon, and credentialing and privileging.  Our team comprises experienced professionals with subject matter expertise and years of experience in these areas.

Training and Technical Assistance

SPS offers on and off-site training, exercise, and consultation support.  Training is customized to fit unique threats and situations to meet client needs.  Our team has extensive experience and expertise in joint, interagency, military, and civil Emergency Operations Center (EOC) planning, training, staffing, operations, and procedure.  They draw on their military, civil, and international security cooperation accomplishments, skills, and experience to succeed.

Incident Response Support

Our Domestic Operations and Emergency Management professionals have extensive disaster management, incident response, and recovery operations.  Drawing from their domestic operations and overseas experience, our personnel and consultants are knowledgeable and practiced in supporting our clients and communities in their greatest time of need through timely, on-scene support and staff augmentation.


Our SPS Team provides premier services from an "all-hazards" approach to include terrorism, both domestic and abroad. Our key personnel are knowledgeable and practice hazard assessment and resiliency program approaches during planning and post-event exercises.

Installation Emergency Operations Center (EOC) Course Services:  As part of the Army's first steps in developing a Center for Excellence for Disaster Management Training, we provide an approved training support package for institutionalizing EOC training across the Army. Our recent multi-national training course received high marks for delivery and content.

CBRN Response Enterprise (CRE) Training exercises. Our comprehensive technical understanding of National Guard exercise support requirements comes directly from our team's first-hand experience of providing quality Role Player Support Services (RPSS) for over 70 National Guard Vigilant Guard (VG) exercises, Homeland Response Force (HRF) and CERFP ExEvals and other Special Focus Exercises including Patriot and Joint Eagle. We understand the unique nature and challenges of conducting CRE exercises and have provided high-quality Role Players and Structure Collapse Venue Site (SCVS) Reset and other CRE Lanes training aids to the CBRN Enterprise that has become the benchmark standard. We can provide your total exercise training solution with our partners Interagency Readiness Solutions, LLC (IRS).

Superior Role Player Support: We consistently deliver the correct quantity, quality, and type of role players and mannequins at the locations, at times, and for the conditions needed. We have an extensive and efficient recruiting process based on over seven years of successful past performance that guarantees the right numbers at the right times. We hire, train, and manage role players and prepare realistic presentations for role players and mannequins under exercise objectives and flow rates. All logistics, geographic issues, moulage presentations, victim/patient flow rates, and recycling/re-insertion of role players are managed to execute these exercises successfully and realistically. We provide superior program management and exemplary customer support. Our Program Manager works with the exercise planners to develop and integrate all requirements to the customers' unique exercise objectives to provide a total turnkey solution.

NIMS Subject Matter Experts (SMEs) Since 2011, we have provided experienced SMEs to role play Incident and Area Commanders and staff for numerous military-focused disaster management/domestic operations exercises. In addition to HSEEP, ICS training/certifications, and  EDMSIM training and experience, our SMEs have hands-on "real-world" experience as Incident Commanders/Area Commanders (ICs/ACS). Our bench of IC/AC SMEs surpasses the requisite technical, educational, and professional experience in Fire Rescue, HazMat, EMS, Law Enforcement, and Emergency Management disciplines.

Expertise for SCVS Builds, Resets, and Enhancements: Our team brings a wealth of collapse structure development, reset, and training experience. Our expert management and professional staff has the unique blend of emergency management operations, collapse structure development, search and extraction training and exercise experience required to provide effective, quality, meaningful training. Our team continuously anticipates and addresses emerging exercise requirements under the most demanding circumstances and sets the standard within the industry.

We consistently demonstrate our reliability, capability, superior past performance, and current experience to support CRE exercises, large and small. Our team's TY13 CRE training past performance includes OH HRF ExEval, HI CERFP ExEval, and CERFP MTT, NE CERFP ExEval and CERFP MTT, IL CERFP ExEval and CERFP MTT, CO CERFP ExEval and CERFP MTT, CA HRF ExEval and HRF MTT, AL CERFP ExEval and CERFP MTT, VG AR, VA CERFP ExEval, MA HRF MTT, FL VG, CO VG, ME CERFP, Joint Eagle and Patriot 2013.

Additionally, in FY 14 and 15, our team members were awarded contracts/subcontracts for VG ME, GA HRF, TX HRF, FL CERFP, and SFE and FL VG, VG AK, NY HRF, VG PA, NE MTT, WA HRF, ORNG SFE, and Vibrant Response.

SPS received the following 2014/2015 prime contracts for role player support and SCVS resets and lanes training support: PA VG and HRF ExEval SCVS Resets (2014), Patriot Role Player Support (2014 and 2015), PA HRF ExEval Role Player Support (2014), PR SFE (Operation Borinqueneer) Role Player Support (2015), TX SFE Role Player Support (2015), CA CTE Role Player Support (2015) and WV CERFP ExEval Role Player Support (2015).

Training Development and Delivery: To support exercise design, planning, preparation, execution, and post-exercise support services, we provide a cadre of technical services support personnel with specialized knowledge of and experience with CERFP/HRF, CST, and JOC operations. Our team members have supported these forces' missions with professional and challenging training and realistic exercise support services since 2006. We have extensive experience in developing and executing Homeland Security Exercise and Evaluation Program (HSEEP) and NIMS-compliant national and regional exercises, including providing trained SMEs to function and successfully provide exercise planning, development, execution, and evaluation. We have provided in-depth training development and delivery that complies with HSEEP as well as instructional development processes IAW TRADOC directives/policy for over 300 courses/events reaching more than 7,500 students from every state; NGB, NORTHCOM, JTF-CS, all service branches, and many local, state and federal civilian Emergency Management (EM) professionals. Our SMEs possess experiential knowledge and demonstrated understanding of how the National Guard and DoD integrate within the civilian Incident Command System (ICS).

As a prime contractor, SPS has provided exercise design, planning, and execution for the Alabama National Guard Directorate of Military Support (DOMS) during the 2015 Alabama National Guard Hurricane Exercise.  This includes supporting DOMS exercise operations planning and execution, including attending and facilitating planning meetings, scenario development/design, documenting exercise requirements, and supporting exercise preparation and execution. Additionally, SPS provided exercise design, planning, and execution of the Chemical Warfare Agent/Biological Warfare Agent Situational Training Exercise for the 3rd CST/WMD. Additionally, SPS has been awarded a prime contract from USPFO for Florida to provide Army Emergency Management